Problems with my hair from Madeline Groves

Dear Gerald,
I am struggling to acheive volume, silkiness and deadly bounce in my hair. I have studied the master himself, but can still only manage semi-permanent styling. Do you have any ‘PG’ tips?
Madeline, 12 from Northumberland

Dear Madeline,
Some people have it, some people don’t. Get over it. Stop wasting my time. And I’m not thirsty – I prefer coffee anyhow. And it’s MISTER Football to you…
Kind Regards, Gerald

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